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Welcome Flow

Welcome Flow allows you to design your user's initial interaction with your assistant. Once the welcome flow completes the conversation flow will automatically start. 

Adding the Welcome Flow

  1. Click the ellipsis (three dots) button, top right on your assistant screen followed by Enable Flow. The words enabled (in green) will appear beside the Flow header.mceclip1.png
  2. Click Edit Welcome Flow. A default message is created for you. You can select and edit this message. 
  3. Clicking on the + icon in the designer allows you to choose and configure an action that will occur as the user progresses through the flow.mceclip3.png 
  4. Import, Export options are available. 
  5. In-line help is available both at the high level and at an actions level by clicking the ellipsis (three dots) button against the action in the designer. 
  6. Click Save.

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