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How to add and maintain Tenjin users

The Users page within Tenjin provides complete control over who has access to the Admin Portal and the roles they can fulfill, giving you control over your users' permissions.

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The steps below demonstrate how easy it is to add, edit, delete, and bulk upload new users to your Tenjin Portal. 

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Add a user

  1. To add a new user, click Users from the left-hand navigation followed by the Add User button.
  2. Type the email address of the user and select their role.
  3. Click OK to save.

Edit a user

  1. Make sure you are on the Users page, clicking the left-hand navigation link if required.
  2. Click the ellipsis (three dots) button at the end of the required user's row, followed by Edit Roles.
  3. Select the role you would like to assign to the selected user.
  4. Click OK to save.

Delete a user

  1. Make sure you are on the Users page, clicking the left-hand navigation link if required.
  2. Click the ellipsis (three dots) button at the end of the required user's row, followed by Delete.
  3. Click OK to confirm the deletion.

Bulk upload new users

  1. Make sure you are on the Users page, clicking the left-hand navigation if required.
  2. Click the Bulk Add Users button, which will allow you to import multiple users in one operation.
  3. Follow the on-screen instructions within step 1, which will guide you through the required format for the user data.
  4. Once entered, you can review the list of users that will be updated in step 2.
  5. Select the role you would like the users to have in step 3 from the options listed.
  6. Click OK to add the users listed.

Creating a tenant admin over multiple tenants 

If you run multiple instances of Tenjin, you can make one or more of your tenant admin an admin over all or some of your instances. 

  1. Submit a ticket through this site's submit a request button or email tenjinsupport@biomni.com to action your request. 

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