To accept an answer you believe best resolves the question raised you will need to:
- Select a question from the Expert Assist list.
- Click the gray tick beside the answer you want to accept as the correct answer to this question.
- The tick will turn green to indicate it is the correct answer to this question.
- In the questions list on the Workspace home screen, a green tick can be seen beside the number of answers to this question.
- Administrators within Expert Assist will also see green ticks against questions, highlighting questions that have an accepted answer.
- There is a filter within Expert Assist allowing users to filter the list to all answered or unanswered questions.
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